> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dovetail.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dovetail Academy

Start your learning journey today! Explore our curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

## Popular courses

<CardGroup cols={3}>
  <Card title="Getting started with analysis" href="/academy/intro-to-projects" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/getting-started-with-analysis.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=3d4a2d5cc58cf17402b28dd64fda8565" width="988" height="554" data-path="images/academy/getting-started-with-analysis.png">
    For researchers, designers, and product teams taking their first step
    mastering analysis in projects and channels.
  </Card>

  <Card title="Answering your questions" href="/academy/start-exploring-dovetail" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/answering-your-questions.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=6739bbe135a83b44a9ea89ba1087f105" width="988" height="554" data-path="images/academy/answering-your-questions.png">
    For anyone looking to gather existing customer insights to drive
    data-informed decisions.
  </Card>

  <Card title="Managing your workspace" href="/academy/define-your-team-structure" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/managing-your-workspace-new.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=9847a24515382997ddff0870009aeb85" width="988" height="554" data-path="images/academy/managing-your-workspace-new.png">
    For admins setting up and managing an Enterprise workspace for teams across
    their organization.
  </Card>

  <Card title="Standardizing project analysis" href="/academy/prepare-to-onboard-your-team" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/standardizing-project-analysis.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=5b7b8c7426aca3f43a02eb7e1c9c43b1" width="988" height="554" data-path="images/academy/standardizing-project-analysis.png">
    For research leaders ready to scale their practice across team by setting up
    an efficient analysis process for projects.
  </Card>

  <Card title="Advancing your project analysis" href="/academy/intro-to-advanced-project-concepts" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/advancing-your-project-analysis.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=9fa0114c24c264288d814b79f980b017" width="988" height="554" data-path="images/academy/advancing-your-project-analysis.png">
    For researchers and designers ready to go beyond the basics of analyzing
    data in projects with fields, views, and tags.
  </Card>

  <Card title="Crafting actionable findings" href="/academy/intro-to-docs" img="https://mintcdn.com/dovetail-e5aa4160/KQAL-sbmnn8I0g9n/images/academy/crafting-actionable-findings.png?fit=max&auto=format&n=KQAL-sbmnn8I0g9n&q=85&s=a06ae1d2ec6d6b0cc26b8feb94a71a39" width="988" height="554" data-path="images/academy/crafting-actionable-findings.png">
    For anyone looking to create compelling research reports, product
    requirement docs, and more from customer feedback.
  </Card>
</CardGroup>

***

## Recommended lessons by function

<Tabs>
  <Tab title="Design">
    <CardGroup cols={3}>
      <Card title="Analyze interviews and calls" icon="tv-minimal-play" href="/academy/analyze-interviews-and-calls">
        Work hand-in-hand with AI to centralize and analyze data in projects.
      </Card>

      <Card title="Mastering chat" icon="messages-square" href="/academy/mastering-chat">
        Chat with your customer data to refine your craft and uncover customer
        insights.
      </Card>

      <Card title="Create an insight" icon="sparkles" href="/academy/create-a-doc-from-project-findings">
        Craft compelling assets from raw customer feedback to drive alignment.
      </Card>

      <Card title="Analyze survey responses" icon="message-circle" href="/academy/analyze-survey-responses">
        Use AI to transform messy survey data into clear, actionable insights.
      </Card>

      <Card title="Analyze support tickets" icon="wrench" href="/academy/analyze-support-tickets">
        Automatically find user pain points and design opportunities in support
        tickets.
      </Card>

      <Card title="Analyze app reviews" icon="smile" href="/academy/analyze-app-reviews">
        Automatically sync and analyze reviews to identify user pain points and
        usability issues.
      </Card>
    </CardGroup>
  </Tab>

  <Tab title="Product Management">
    <CardGroup cols={3}>
      <Card title="Mastering chat" icon="messages-square" href="/academy/mastering-chat">
        Chat with your customer data to refine your craft and uncover customer
        insights.
      </Card>

      <Card title="Create an insight" icon="sparkles" href="/academy/create-a-doc-from-project-findings">
        Craft compelling PRDs from customer feedback to drive alignment.
      </Card>

      <Card title="Analyze support tickets" icon="wrench" href="/academy/analyze-support-tickets">
        Prioritize your roadmap with support ticket analysis in Channels.
      </Card>

      <Card title="Analyze app reviews" icon="smile" href="/academy/analyze-app-reviews">
        Automatically sync and analyze app review data to prioritize bugs and
        feature requests.
      </Card>

      <Card title="Analyze interviews and calls" icon="tv-minimal-play" href="/academy/analyze-interviews-and-calls">
        Work hand-in-hand with AI to centralize and analyze data in projects.
      </Card>

      <Card title="Engage your team" icon="users" href="/academy/engage-your-team-to-inform-decisions">
        Break down silos by sharing customer insights where your team works.
      </Card>
    </CardGroup>
  </Tab>

  <Tab title="Research">
    <CardGroup cols={3}>
      <Card title="Analyze interviews and calls" icon="tv-minimal-play" href="/academy/analyze-interviews-and-calls">
        Work hand-in-hand with AI to centralize and analyze data in projects.
      </Card>

      <Card title="Analyze survey responses" icon="message-circle" href="/academy/analyze-survey-responses">
        Use AI to transform messy survey data into clear, actionable insights.
      </Card>

      <Card title="Craft your team taxonomy" icon="users" href="/academy/craft-your-team-taxonomy">
        Collaborate on a taxonomy for consistent, reliable customer data
        analysis.
      </Card>

      <Card title="Create an insight" icon="sparkles" href="/academy/create-a-doc-from-project-findings">
        Craft compelling reports from raw customer feedback to action and
        alignment.
      </Card>

      <Card title="Mastering chat" icon="messages-square" href="/academy/mastering-chat">
        Chat with your customer data to refine your craft and uncover customer
        insights.
      </Card>

      <Card title="Advanced analysis concepts" icon="view" href="/academy/intro-to-advanced-project-concepts">
        Customize projects with tags, fields, and views for deep, segmented
        analysis.
      </Card>
    </CardGroup>
  </Tab>

  <Tab title="Admin">
    <CardGroup cols={3}>
      <Card title="Streamline authentication" icon="log-in" href="/academy/streamline-authentication-to-dovetail">
        Secure your workspace with SSO for centralized, scalable user
        authentication.
      </Card>

      <Card title="Assign access across Dovetail" icon="key-round" href="/academy/assign-access-across-the-workspace">
        Assign granular permissions to folders and projects to control data
        access.
      </Card>

      <Card title="Manage PII in Dovetail" icon="eye-off" href="/academy/manage-pii-in-dovetail">
        Manage workspace risk and compliance with data retention, access
        control, and redaction.
      </Card>
    </CardGroup>
  </Tab>
</Tabs>