> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dovetail.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Read and verify answers

> How Chat cites its sources, how to see the reasoning behind a reply, and how customer video is shown inline alongside the analysis.

## View citations

Every answer is grounded in your data. Citations are interactive, with expandable source previews so you can verify exactly where information came from without leaving the conversation.

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## Transparent thinking

Expand the **Show thinking** panel to see exactly how Chat arrived at an answer — which sources were scanned, how many interviews were read, what highlights and documents were generated, broken down step by step.

Dynamic thinking states show real-time progress as Chat works through your question, so you always know what’s happening. You can also stop a response mid-stream once you have what you need, and Chat will always tell you if citations are still loading or thinking is still in progress.

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## Video in a reply

When Chat surfaces a relevant snippet from customer feedback, it renders the video in the conversation so you can watch it alongside the analysis. When several moments are relevant, they appear in a scrollable carousel.

Each highlight is downloadable, so you can bring a customer moment into a presentation or share it with a stakeholder.

<Frame>
  <img src="https://mintcdn.com/dovetail-e5aa4160/M9f1iIkOO4FDZkg5/images/MultiContext_Chat_736x492-2.png?fit=max&auto=format&n=M9f1iIkOO4FDZkg5&q=85&s=9a743df55ccef7aa3de33c4157cb1236" alt="A Chat question scoped to several @-mentioned projects and channels" width="1472" height="984" data-path="images/MultiContext_Chat_736x492-2.png" />
</Frame>

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## Share your feedback

Use **thumbs up** and **thumbs down** on replies. Feedback goes directly to the Dovetail team to improve Chat.
