> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dovetail.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Front

<img src="https://mintcdn.com/dovetail-e5aa4160/mBnnLUvOcPIyGBHR/images/integrations/front.png?fit=max&auto=format&n=mBnnLUvOcPIyGBHR&q=85&s=b9fec9470a6bf3aa0938132c172a4bb5" alt="" width="1456" height="968" data-path="images/integrations/front.png" />

<Info>
  Available on [Professional and Enterprise
  plans](https://dovetail.com/pricing/)
</Info>

## Overview

Automatically import Front tickets into Channels in real-time, where they'll be automatically analyzed and classified into themes, allowing you to track trends over time.

When setting up the connection, you'll have the option to select specific inboxes to sync tickets from, and you can also select how far back you'd like to import existing data from. [Learn more about Channels →](https://dovetail.com/help/channels/)

***

## Set up Front integration

You can set up your Front integration from [Settings](https://dovetail.com/settings/integrations), when create a new Channel, or want to `Add source` to an existing channel set up in your workspace.

* To do this, set up your Channel and select `Front` in the **Connect data source** modal. This will require you to review and accept the required permissions.

<Card title="Connect and authorize data source">
  To connect an external data source, you'll need access to it to authorize the
  specific permissions that Dovetail requires. If you don't have the correct
  level of access and are unable to authorize, you'll need to reach out to an
  internal team that can provide you with the correct access.
</Card>

***

## Import tickets automatically to Channels

Once you have connected your Front Account to Dovetail, you can sync support tickets received in Front into a Channel where they will be automatically stored, analyzed, summarized and organized into themes.

* To do this, open or create a new Channel and add `Front` as a **data source**.
* Next, select the inboxes you wish to sync tickets from and how far back you'd like to import existing data from.
* From there, confirm set up and select `Finish`. Once complete, data from Front will start importing into your Channel and continue to sync new tickets into your Channel when received in Front.

<video autoPlay muted loop playsInline className="w-full" src="https://videos.ctfassets.net/8fl1jrx919na/2sze0AQ26q7BZtykdvy8rI/d032d83bd54732037c6c25dd1848b569/Front.mp4" />

***

## Disconnect Front account

When you disconnect Dovetail, we will no longer have access to your Front data or your Front account information. Any files that you have imported into Dovetail before disconnecting will not be deleted and will remain in Dovetail.

* If you wish to disconnect Front account from Dovetail, select ⚙️ [\*\*Settings \*\*](https://dovetail.com/settings/user/integrations)→ [**Integrations**](https://dovetail.com/settings/user/integrations) , locate Front, click `•••`and select `Disconnect`.