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Welcome
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Getting started with analysis
Intro to projects
Analyze interviews and calls
Analyze survey responses
Analyze support tickets
Analyze app reviews
Crafting actionable findings
Intro to insights
Create an insight from project findings
Advancing your project analysis
Intro to advanced project concepts
Capture themes with tags
Categorize with data fields
Customize your project views
Answering your questions
Start exploring Dovetail
Self-serve knowledge across Dovetail
Mastering chat for deep customer discovery
Engage your team to inform decisions
Standardizing project analysis
Prepare to onboard your team
Intro to workspace tags
Craft your team taxonomy
Organize data with folders
Intro to workspace fields
Intro to workspace templates
Managing your workspace
Define your team structure
Streamline authentication to Dovetail
Assign access across the workspace
Manage PII in Dovetail
Welcome
Dovetail Academy
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Start your learning journey today! Explore our curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.
Popular courses
Getting started with analysis
For researchers, designers, and product teams taking their first step towards mastering analysis in projects and channels.
Answering your questions
For anyone looking to gather existing customer insights to drive data-informed decisions.
Managing your workspace
For admins setting up and managing an Enterprise workspace for teams across their organization.
Standardizing project analysis
For research leaders ready to scale their practice across team by setting up an efficient analysis process for projects.
Recommended lessons by function
Design
Product Management
Research
Admin
Analyze interviews and calls
Work hand-in-hand with AI to centralize and analyze data in projects.
Mastering chat
Chat with your customer data to refine your craft and uncover customer insights.
Create an insight
Craft compelling assets from raw customer feedback to drive alignment.
Analyze survey responses
Use AI to transform messy survey data into clear, actionable insights.
Analyze support tickets
Automatically find user pain points and design opportunities in support tickets.
Analyze app reviews
Automatically sync and analyze reviews to identify user pain points and usability issues.
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