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What is Dovetail?

How the platform fits together, from centralizing feedback through to acting on it.

Start by role

Your first three tasks, whether you work in product, design, research, CX, sales, or marketing.

Voice of customer

Run a voice-of-customer program: centralize feedback, make sense of it, and close the loop.
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Agents

Automate monitoring, reporting, and alerting with autonomous agents that act on your data.
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Digital Twins

Ask a customer segment a question and get answers built from what they actually said.
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Channels

Turn high-volume feedback into ranked Ideas, each backed by the Evidence behind it.
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Chat

Ask questions across your workspace and get cited answers, scoped to whatever you’re looking at.
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Projects

Analyze interviews, usability tests, sales calls, and surveys in depth.
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Docs

Generate, structure, and share reports that stay linked to the data behind them.

Resources

Changelog

Latest Dovetail features, product updates, and squashed bugs.

Contact support

Still have questions that need answers? Chat to our support team.