From January 2026, we will be rolling out the new Dovetail experience for all workspaces. Prior to this, individuals can opt-in to the new Dovetail experience on a per user level from December 2025.
Overview
We’re revamping navigation and added new features in Dovetail, making it simpler, more intuitive, and faster than ever for you to access customer intelligence across Dovetail.What’s changing
Navigating your workspace
We’re re-arranging global navigation actions where you’ll findHome, Search, New at the top of the sidebar. Under this, you’ll find a Workspace section that contains Projects, Dashboards, and Channels, as well as a Favorites section.
When working across your workspace, the sidebar will be collapsed to give you more room to focus on your work. It can be opened by pressing ☰ in the top left, or by hitting [ on your keyboard. You can still star any item to add it to your personal Favorites list on the left for quick, one-click access.
Navigating your home page
We’re combining theYour work and Browse tabs into a single, unified view called Home. We made this change to reduce confusion and create one central place for you to find everything you need—from recent work to your team’s complete folder structure.
What you’ll find in the new Home tab:
- One seamless view: No more switching between tabs. Your recent items and the full workspace folder tree are now available on the same page, making navigation much simpler.
- Quick access to recent work: The items you’ve recently viewed or edited are always right there when you land on the Home tab.
- Pinned items for your team: Admins can pin important projects, docs or folders, which will appear at the top of Home for everyone in the workspace.
- Personal favourites: You can still star any item to add it to your personal Favourites list on the left for quick, one-click access.
Insights have upgraded to Docs
We’re enhancing Insights into a more powerful and flexible feature called Docs. While all the functionality you love remains, Docs are no longer tied to a single project and can be created with generative AI. We heard that keeping key findings locked within individual projects was limiting. It was difficult to connect themes across different studies and often required manual work to create comprehensive documentation like product requirements, research reports, and monthly voice of customer reports. This change is designed to fix that. Docs has its own dedicated workspace tab where you can:- Analyze across projects: Pull findings from multiple projects and channels into a single Doc, powered by generative AI.
- Centralize your reports: Create and store Docs at the workspace or folder level, not just within specific projects.
- Improve discoverability: Centralized Docs are easier for your whole team to find and learn from.
- Get better AI summaries: AI generation within Docs is now faster and more powerful.
Docs, rather than Your work.
New features
For our Spring launch, we will be releasing new features across the platform including Docs, Chat, Dashboards (beta) and workspace themes. More information to be shared soon!
Light and dark themes
You can now personalize your Dovetail experience with dark and light themes. By default, Dovetail will match your system or browser’s appearance setting. You can set a permanent preference in your Account settings. If no system preference is detected, the interface will default to dark mode.
Feature retirement
As part of the new simplified experience, we’ll also be removing some older, underutilized features and options within Dovetail. A full list of these features is below.Custom home and feeds
With the consolidation ofYour work and Browse on Home, we will be deprecating custom editing on the Home page. Workspaces with custom home and feeds will have their existing set up transitioned to individual Docs saved under in the Pinned section on Home.
For future documentation, we recommend creating and pinning Docs to your workspace home as a dedicated welcome page quickly accessible for all relevant information you need to share with your organization.
- To do this, create a new Doc, add your homepage content, and pin this to your workspace.
Feeds in the sidebar. These will be transitioned to Docs pinned to Home for your team to access. Admins will be notified before they are transitioned to Docs after October 2025.
- To do this, create a new doc, navigate to the reference picker and add a search block.
- From there, you can use filters to customize the content displayed. Similar to a feed, this search block will update in real-time as new data is added to your workspace.