Overview
Dovetail offers a Free plan and an Enterprise plan. We no longer offer self-serve paid plans. You can review our current offerings on our pricing page. At a glance, our plans are:- Free plan: This plan is for individuals to make sense of calls, documents, and surveys
- Enterprise plan: This plan is for larger organizations looking for scalability, advanced controls, and security.
- Channels data add-on: By default, every plan includes 250 data points in Channels. This plan is for teams looking to increase data points analyzed per month.
What type of user occupies a paid seat?
A manager or contributor is someone who can edit content across Dovetail. They will be paid users who can contribute and analyze data. Managers and contributors are typically researchers, designers, and product managers. A viewer is someone who doesn’t contribute content or analysis across Dovetail, like stakeholders, managers, clients, or other teams. Viewers have free, read-only access and cannot edit anything. Those granted with admin access do not have to occupy a paid manager or contributor user role in the workspace.Please note that Viewers are only available on certain legacy plans and on our Enterprise plan.
Upgrading your plan
From the Free plan
Dovetail does not offer self-serve upgrades to a paid plan. If you’re on the Free plan and interested in advanced features, security, or scaling Dovetail across your organization, you can **contact our sales team **to explore an Enterprise plan.Generate a quote (Enterprise only)
Many organizations require a quote for internal finance or procurement approval. If you’re interested in an Enterprise plan, our sales team can provide a customized quote based on your team size, usage needs, and selected add-ons. Quotes are not generated directly within the product. To request a quote, please complete the Contact Sales form, and a member of our team will follow up.Resellers and suppliers
Dovetail does not have a reseller or supplier program, nor do we offer discounts for resellers or suppliers. All subscriptions must be created and purchased by an end-user from within our billing interface. We cannot accept purchase orders or manually provision subscriptions on behalf of customers, resellers, or suppliers. To purchase and create a subscription, sign up for and upgrade a new trial workspace. You can upgrade the workspace in ⚙️ Settings → Billing → Explore plans. Proceed through the billing flow to submit customer and billing details and upgrade the workspace.FAQs
Can I pay by invoice?
Can I pay by invoice?
We offer invoice payments exclusively for customers on our Business and Enterprise plans. If you’re subscribed to our Professional plan, you’ll need to pay by credit card.