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User Roles Hero Pn
Free and Professional workspaces can invite new users to their workspace. However, user roles are only available on the Enterprise plan and the legacy Professional plan.Admin access can be granted to any user on all plans.

Add new users to your workspace

All users invited to the most recent Professional plan will occupy a paid seat.

Invite via email

You can invite new users to your workspace from the Users settings page.

Current Professional plans

  1. Navigate to ⚙️ Settings → Users.
  2. Enter the email address of one or more users.
  3. Select Invite users.
Once invited, the user will receive an email invitation to join your workspace.

Legacy Professional and Enterprise workspaces

User invitation permissions depend on your role:
  • Admins can invite users at any role level.
  • Non-admin users can only invite others at a role equal to or lower than their own.
    • For example, if you are a Contributor, you can invite users as either a Contributor or a Viewer.
To invite a user:
  1. Navigate to ⚙️ Settings → Users.
  2. Enter the email address of one or more users.
  3. Select Invite users.
For these workspaces, you will also need to assign a role to the user before sending the invite.

Manage pending invites

Pending invitations appear at the top of the Users page, where you can:
  • Resend an invitation
  • Revoke an invitation
⚠️ Note: Invited users who are assigned a role other than Viewer will occupy a paid seat, even if the invitation has not yet been accepted.
A workspace invite remains active 14 days from the date it was created.

Domain restricted sign up

Workspace admins also have the option to enable automatic account creation, which will allow anyone with an approved email domain to join your workspace when they create a Dovetail account. For example, if your organization has approved the email domain @acme.com, anyone that signs up to Dovetail with that domain can sign up as a viewer to that workspace.
  • If you haven’t already, enter an allowed email address domain under Domains.
  • From there, to enable automatic account creation, navigate to ⚙️ Settings → Authentication and toggle onAutomatic account creation. Anyone who signs up to Dovetail with an email address that has an approved domain will be able to log into this workspace automatically as a Viewer.

User management

Only admins will be able to manage:
  • Users roles
  • Deleting or deactivating users
  • Granting or revoking admin status

Remove users from your workspace

Workspace admins have two options available if they need to remove a user from the workspace:
  • Deactivate user → If a user is deactivated, they will no longer have access to the workspace, but their account will still exist in case you wish to reactivate them later. Additionally, deactivated users will continue to appear as authors on their contributions.
  • Delete user → If a user is deleted, their account will be completely removed and cannot be added back. Their contributions will remain in the workspace, but they will be removed as authors.

User roles

For Free and Professional workspaces, all users occupy a paid seat. For Enterprise, Business, and legacy Professional workspaces, there are three roles that can be assigned to users: ViewerContributor, and Manager.
RoleDescription
ManagerAnyone who will be contributing to work as well as managing the workspace, including project settings, workspace-wide tags and fields, should be added as a manager.
ContributorAnyone who is conducting research through viewing, contributing, and analyzing data should be added as a contributor. This is the most common user type for people who are using Dovetail for lightweight or formal research.
ViewerAnyone who will only be reading research outputs, but not editing any data, should be added as a viewer. Viewers are free to add and unlimited.
Please note that Viewers are only available on select legacy plans and on our Enterprise plan.
Each user role has a different set of permissions.
PermissionViewerContributorManager
Can view, comment, and share projects
Can subscribe to notifications
Can contribute data to projects
Can create and manage projects
Can configure access control 1
Can create workspace tags & fields 1
Can create templates 1
Can add transcription vocabulary 1
Can edit home and feeds 1
  1. Available on Enterprise

Grant admin access to users

Any users can be granted admin access in addition to their workspace role. Admin access can only be granted to a user by another admin. Admin access will allow a user to manage billing, deactivate and remove users, manage workspace branding, manage authentication settings, and delete the workspace.
  • To do this, hover next to the user name, click •••, and select Grant admin access.
For Enterprise workspaces, Managers, Contributors, and Viewers can be granted admin access in addition to their workspace role.
No, Viewers do not have edit access within the workspace. So, they will not be able to add or edit applied filters within a project.