​
Overview

Dovetail utilizes a number of state-of-the-art web technologies made only available in the newest versions of web browsers with technical limits. These limits are in place so we can guarantee all customers a great experience. We revisit these limits from time to time as we improve the product and test it at scale.

​
Workspace limits

  • 2,000 users, please do not hesitate to contact our team if you require more than 2,000 users in your workspace
  • Projects per workspace: 1,000
  • Projects per folder: No limit, but subject to the 1,000 projects per workspace limit
  • Folder nesting depth: 5 levels maximum

​
Project limits

  • 10,000 notes per project
  • 1,000 insights, notes, or highlights displayed at once on a project view

​
File limits

  • 20MB image size for inline previews
  • 10GB limit on video, audio, and PDF files
  • 4-hour maximum video/audio length per transcription

​
Supported browsers

Dovetail utilizes several state-of-the-art web technologies that are only available in the newest versions of web browsers. We are committed to ensuring that Dovetail works effectively on all modern web browsers. We support versions released within the last 12 months for most modern browsers.