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Dovetail connects to other tools in three ways: sources import customer data for the whole workspace, connected apps link your own accounts, and developer tools let you build on Dovetail.

Which kind of integration do you need


Sources

A workspace admin creates each source once for the whole workspace, and channels then add data from the customer feedback sources below. Learn more about Sources →

Customer conversations

Gong

Gong

hubspot

HubSpot Service Hub

salesforce

Salesforce Service Cloud

front

Front

Customer support

intercom

Intercom

zendesk

Zendesk

freshdesk

Freshdesk

jira

Jira Service Management

slack

Slack

servicenow-csm

ServiceNow CSM

Product reviews

google-play-store

Google Play Store

app-store

App Store

g2

G2

usersnap

Usersnap

Surveys and feedback

pendo

Pendo

sprig

Sprig

Posthog-integration

PostHog

qualtrics

Qualtrics

Data warehouse

snowflake

Snowflake

Custom sources

API and Zapier sources receive the data you send them, from your own systems or from a Zap, instead of fetching it from a tool. See API and Zapier sources.
api

API

zapier

Zapier

Customer context

Customer context sources add details from your CRM, such as company and revenue, to your Dovetail contacts. Learn more about customer context sources →
hubspot

HubSpot Contacts

salesforce

Salesforce Contacts


Connected apps

Connected apps link your own accounts in other tools to Dovetail. Each user connects their own in Settings → Connected apps. Learn more about connected apps →

MCP connectors

MCP connectors let AI tools such as Claude, ChatGPT, and Microsoft Copilot access your Dovetail data.
MCP_Hero

MCP server

Dovetail-and-ChatGPT-1

ChatGPT

Dovetail-and-Claude

Claude

Copilot_HelpArticle

Microsoft Copilot

App connectors

App connectors import meeting recordings and files into projects, create Jira and Linear issues from customer feedback, and share or embed Dovetail content in other tools. Slack is also a source, which imports messages from Slack channels.
atlassian

Atlassian

figma

Figma Make

google-calendar

Google Calendar

google-drive

Google Drive

google-meet

Google Meet

JiraxChannelsintegration

Jira

linear

Linear

microsoft-onedrive

Microsoft OneDrive

microsoft-outlook-calendar

Microsoft Outlook Calendar

microsoft-teams

Microsoft Teams

notion

Notion

OutsetIntegration-HelpCenter

Outset

productboard

Productboard

slack

Slack

zoom

Zoom


Build on Dovetail

Developers can work with Dovetail data through the Dovetail API, the Dovetail CLI, and the MCP server. To choose between them, see Build on Dovetail.

Build on Dovetail

dovetail-api-keys

Dovetail API

api

Dovetail CLI

Glean