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Overview

Bring your customer research into ChatGPT. Search your Dovetail workspace, pull insights and customer quotes, and use real research to write PRDs, shape roadmaps, or prepare stakeholder summaries, all from a ChatGPT conversation. ChatGPT is a first-party integration, no manual server configuration or API tokens needed. It uses OAuth, so you just sign in and authorize.

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Get started

  • Sign in to Dovetail with your usual credentials
  • Go to ChatGPT Dovetail app
  • Click “Connect”
  • Authorize access. Grant ChatGPT permission to access your Dovetail workspace
  • Start asking questions ChatGPT can now search your workspace, read project insights, and surface customer highlights. Use that research as grounded evidence to write PRDs, prioritize roadmaps, stakeholder summaries, all without leaving the conversation.

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Using Dovetail in chat

  • Open a new chat in ChatGPT
  • Click [+] next to the message input to open the tools menu and select […] More, then choose Dovetail from the list
  • A Dovetail badge will appear at the bottom of the input box. ChatGPT will now use your workspace as context for that conversation.

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Tips

ChatGPT matches against your workspace, so ask it to list projects first if you’re unsure.
The best results come from chaining search, insights, and highlights together, e.g. “Search for X, then get the full insight, then pull supporting quotes”.
Ask ChatGPT to search only highlights or only insights if results are too broad.
Results return 20 items at a time. Ask ChatGPT to “get the next page” for more.