Linear Pn

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Overview

Create or link issues and projects directly from customer feedback. Our Linear integration works across Channels and Projects to connect customer comments to your development work, so you can act on what you learn from customers.

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Set up Linear integration

You can set up your Linear integration by navigating to the Settings page.
  • To connect your Linear account, select ⚙️ Settings → Integrations, locate Linear and click •••.
  • Next, select Connect and continue to login to your Linear account, review requested permissions, and confirm the connection.
  • Follow the prompts to log in to your Linear account, review the requested permissions, and authorize the connection.

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Share Dovetail content to Linear

You can send Channels themes, Channels data points, Project highlights, and insights to Linear. When sent, these items are attached to Linear issues or projects as embedded objects.
  • Navigate to a theme, data point, highlight, or insight and click the •••menu .
  • Next, click Send to Linear and select one of the following options:
    • Create new project: Creates a new Linear project with the Dovetail item attached.
    • Create new issue: Creates a new issue in a Linear project of your choice, with the Dovetail item attached.
    • Link to existing issue: Search for an existing Linear issue and link the Dovetail item to it.
    • Link as a customer request to existing project: Search for an existing Linear project and add the Dovetail item as a customer request.

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View Dovetail items in Linear

Once an item from Dovetail is linked, it will appear as an interactive embed within the Linear issue or project. The embed shows a preview of the content from Dovetail and includes a direct link back to the original item for full context.
While only authenticated users can link or create items from Dovetail, the resulting embeds are visible to all users in Linear, and the link status is visible to all users in Dovetail.