Proactive insights and digests

  Score weekly insight clarity, coverage, and actionability using data from the prior 7 days across @insights-folder and workspace notes. Post the trend to #voc-health and email insights@company weekly on Mondays.

Create a weekly digest for this @channel.

Include: The top emerging opportunities or issues from the past 7 days. Any notable improvements or positive shifts compared to the previous 7 days. Any emerging risk signals (e.g., spikes in complaints, new failure modes, worsening sentiment). A clear week-over-week comparison in plain language. A short narrative summary explaining what’s driving these patterns and what they mean for the team. Write concisely and focus on actionable opportunities, not generic themes.

 List customer topics mentioned frequently during the prior 60 days in @product-folder with no documented response or action and post them to #insight-debt. Email ops@company monthly.

 Check whether past customer signals from the prior 90 days (sourced from @research-projects, @product-folder, and @support-channel) progressed into action or stalled; report stalled signals with suggested owners. Post to #action-audit and email insights@company monthly.

  Detect how customers' phrasing of product value has evolved over the prior 30 days across @marketing-folder and @sales-channel and post drift summaries to #language-drift. Email marketing@company monthly.

  Identify themes reaching operational urgency by volume over the prior 14 days in @support-channel and post to #theme-priority. Email product@company weekly on Mondays.

  Generate role-specific customer evidence bundles for product, sales, CS, and marketing using items from the last 30 days in @product-folder and @cs-folder. Post to #evidence-packs and email insights@company monthly.

  Flag abrupt sentiment swings by topic detected in the prior 7 days across @support-channel and @sales-channel and post alerts to #sentiment-alerts. Email insights@company weekly on Wednesdays.

  Document expectations customers assumed would be met (but weren't) using evidence from the last 30 days in @cs-folder and @support-channel; post to #expectation-gaps and email product@company monthly.

  Summarize customer evidence from the prior 60 days in @product-folder and @research-projects that supports or contradicts a key product decision and deliver it to #confidence-check. Email product.execs@company monthly.