Documentation Index
Fetch the complete documentation index at: https://docs.dovetail.com/llms.txt
Use this file to discover all available pages before exploring further.
Use these prompts and use cases to protect the business.
Top emerging support issues
Cluster the top five new support issues surfaced in @support-channel in the last 24 hours with representative quotes and suggested mitigations. Post to #support-trends and email support@company daily.
Bug pattern detection
Monitor for bug-like language (“crash”, “error”, “not loading”) in @support-channel for the last 24 hours, group by symptom, and attach example quotes. Post real-time to #bug-radar and email eng@company daily.
Security concern monitor
Flag mentions of privacy, data handling, permission concerns, or leak fears found in @security-folder and @support-channel in the prior 7 days; include context and quotes. Post alerts to #security-alerts and email security@company weekly on Mondays.
Support policy opportunities
Identify recurring friction from the last 30 days in @support-channel that could be addressed by clearer policy wording; propose three policy updates with supporting quotes. Post to #policy-suggestions and email support@company monthly.
Crisis signal identifier
Watch for urgent crisis keywords (e.g., “outage”, “data loss”, “blocked”) in @support-channel in the last 24 hours. On detection, summarize context and impact with quoted evidence, post to #incident-room, and email ops@company daily.
Escalation forecaster
Detect users or conversations with repeated unresolved complaints over the last 14 days in @support-channel and score escalation likelihood; summarize context and propose next steps. Post to #escalation-watch and email support@company daily.
Compliance language detector
Flag conversations from @legal-folder and @support-channel in the prior 30 days mentioning procurement, SLAs, audits, or legal needs; include quote evidence and routing suggestions. Post to #compliance-review and email legal@company weekly on Wednesdays.
Incident pattern summary
Summarize incident-type conversations from @incident-project and @support-channel over the last 90 days, group by root cause, and attach representative quotes. Post to #postmortem and email eng@company monthly.
Quality feedback loop
Surface where users express confusion or inconsistent behavior over the past 30 days across @product-folder and @support-channel; group by theme and include quotes. Post to #quality-feedback and email design@company weekly on Thursdays.
Support volume forecast
Using recurring topics and recent trend acceleration observed in @support-channel over the prior month, forecast likely support drivers for the next four weeks. Post to #support-forecast and email support@company monthly.
